I always show willingness to enhance my knowledge and experience at every place and I want to work in reputable organization that offers me good working environment and an opportunity that will improve my career.
I was Phone Banking Officer at Meezan Bank Limited in Alternate Distribution Channel Department however on daily basis I was answering customers queries regarding to Products information on calls. Resolve their issue on calls whenever it is not possible to issue their resolve on call then escalate their issues to the relevant department.
My job description is to handling incoming calls and interacting with customer by provide information in response to inquiries about products and services and also launch complaints regarding to their problems. During job I also refer unresolved customer grievances to designated department for further investigation.
Dealing with parents for admission purpose and maintain school account on daily basis and prepare multiple school account reports.
I am ambitious and driven. I thrive on challenge and constantly set goals for myself and I am always looking for an opportunity to do better and achieve greatness. In my previous role, I got two times more than 95./. yearly audit score in two years.